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Answers for the LeaderFactor platform — search, or browse by product area.
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Getting started Sign in, find your way around, and fix access issues. 7 articles
Account & settings Your profile, preferences, and account basics. 2 articles
Courses & training On-demand courses, live workshops, progress, and certificates. 6 articles
Behavior Change Commitments, check-ins, shared plans, and reporting in the Behavior Change Center. 6 articles
Assessments Take self-assessments, invite raters, and read your results. 11 articles
- Take an assessment
- Read your assessment results
- Invite raters to your assessment
- Manage your raters
- What's the difference between assessments, surveys, and 360s?
- Use assessments reporting
- Understand benchmarks and gap analysis
- Drill into dimensions and trends
- Run a qualitative analysis
- See who has taken an assessment
- Share your assessment results
Surveys (PSindex®) Set up, launch, and analyze psychological safety surveys. 17 articles
- Create your first PSindex survey
- Prepare and upload your participant CSV
- Set up attributes and hierarchies
- Schedule your survey and customize invitations
- See who has completed your survey
- Resend, reset, or remove a participant
- Send reminders
- Extend or reopen a closed survey
- Read the heatmap
- Segment, filter, and save views
- Use hierarchy and downline views
- Compare surveys and export results
- Share survey results
- Add or update participants after launch
- Fix your survey's org chart
- Open a team report
- Read the qualitative responses
Facilitation Get certified, run workshops, and present course materials. 4 articles
Org administration Users, roles, license seats, and cohorts for your organization. 6 articles
Latest product updates
All updates- Oct 14, 2026 Set up raters for a whole cohort Admins and facilitators can now list each participant's raters ahead of time, and LeaderFactor invites them automatically the moment the participant finishes their assessment.
- Oct 12, 2026 A redesigned cohort page The cohort page now shows every participant in one table, with filters, report cards for the assessment, behavior change, feedback, and toolkit, and nudges for anyone who is behind.
- Oct 12, 2026 A new Skills page in Insights One page per skill shows how a rollout is going, from assessment scores to course progress, feedback, and behavior change, with filters that follow you into the detailed reports.