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Answers for the LeaderFactor platform — search, or browse by product area.
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Getting started Sign in, find your way around, and fix access issues. 7 articles
Account & settings Your profile, preferences, and account basics. 2 articles
Courses & training On-demand courses, live workshops, progress, and certificates. 5 articles
Behavior Change Commitments, check-ins, shared plans, and reporting in the Behavior Change Center. 6 articles
Assessments Take self-assessments, invite raters, and read your results. 8 articles
Surveys (PSindex®) Set up, launch, and analyze psychological safety surveys. 13 articles
- Create your first PSindex survey
- Prepare and upload your participant CSV
- Set up attributes and hierarchies
- Schedule your survey and customize invitations
- See who has completed your survey
- Resend, reset, or remove a participant
- Send reminders
- Extend or reopen a closed survey
- Read the heatmap
- Segment, filter, and save views
- Use hierarchy and downline views
- Compare surveys and export results
- Read the qualitative responses
Facilitation Get certified, run workshops, and present course materials. 4 articles
Org administration Users, roles, license seats, and cohorts for your organization. 5 articles
Latest product updates
All updates- Sep 4, 2026 A new video production for The 4 Stages of Psychological Safety™ Newly produced videos with deeper content across the on-demand course, the workshop, and certification, plus new lessons in the on-demand course.
- Aug 28, 2026 Updated results screens for PSindex® Self-assessment The newest version of The 4 Stages of Psychological Safety™ course adds a PSindex® Self-assessment results screen to every stage, an AI Coach debrief, a commitment picker that completes the lesson, and a full report you can share and print.
- Aug 26, 2026 A redesigned PSindex® Team Survey experience PSindex® Team Survey has a new interface from the survey list to the heatmap, with team report panels, bookmarks, and an org chart view, and no changes to your data, scores, or benchmarks.