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Answers for the LeaderFactor platform — search, or browse by product area.
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Getting started Sign in, find your way around, and fix access issues. 7 articles
Account & settings Your profile, preferences, and account basics. 2 articles
Courses & training On-demand courses, live workshops, progress, and certificates. 5 articles
Behavior Change Commitments, check-ins, shared plans, and reporting in the Behavior Change Center. 6 articles
Assessments Take self-assessments, invite raters, and read your results. 8 articles
Surveys (PSindex®) Set up, launch, and analyze psychological safety surveys. 13 articles
- Create your first PSindex survey
- Prepare and upload your participant CSV
- Set up attributes and hierarchies
- Schedule your survey and customize invitations
- See who has completed your survey
- Resend, reset, or remove a participant
- Send reminders
- Extend or reopen a closed survey
- Read the heatmap
- Segment, filter, and save views
- Use hierarchy and downline views
- Compare surveys and export results
- Read the qualitative responses
Facilitation Get certified, run workshops, and present course materials. 4 articles
Org administration Users, roles, license seats, and cohorts for your organization. 5 articles
Latest product updates
All updates- Aug 18, 2026 See behavior change across your organization New org-level reporting for the Behavior Change Center shows adoption, check-in activity, validated change, cohort progress, and AI-assisted qualitative insights.
- Jul 30, 2026 The Coaching & Accountability Matrix™ course, updated An updated course with Coachindex™ as pre-work, Behavior Change Center commitments, a new certification, and continued access to the legacy course for existing organizations.
- Jul 29, 2026 Refreshed slide decks across skill offerings Every skill deck gets a visual redesign, refined framework portrayals, and updated terminology and screenshots for the Behavior Change Center.