Understand benchmarks and gap analysis

The per-tool reporting view answers two questions: how does your organization compare to everyone else, and where does self-perception diverge from how others see people?

Before you start

You need the org admin role and assessments reporting enabled. Open a tool from the reporting index — see Use assessments reporting.

LF Benchmark gauges

Each LF Benchmark gauge places your organization’s score against LeaderFactor’s global norms — everyone who has taken the instrument, worldwide. Three reference points:

• P25 — the 25th percentile.
• Mean — the global average.
• P75 — the 75th percentile.

The gauge draws the P25-P75 band and marks your org’s score on it. Inside the band means typical. Above P75 means top quartile. Below P25 means bottom quartile — a real signal, not noise. The comparison set is always the full LeaderFactor global dataset.

Gap analysis: self vs external

Where both self scores and rater scores exist, reporting compares them and classifies the gap:

• Blind Spot — people rate themselves higher than their raters rate them. The most important class to act on, because the person can’t see the problem.
• Hidden Strength — raters score people higher than they score themselves. A confidence gap, not a competence gap.
• Aligned — self and external views agree, in either direction.

Small differences count as Aligned; only meaningful gaps earn a Blind Spot or Hidden Strength label. The view also shows the distribution across the three classes, so you can see at a glance whether your organization skews toward over- or under-estimating itself.

Gap analysis depends on rater coverage. If coverage is low, nudge assessment takers to invite raters — see Invite raters to your assessment.

Next

Benchmarks and gaps tell you where to look. To find out why, break scores down by dimension and over time — see Drill into dimensions and trends.