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Courses & training

Start an on-demand course

Find and launch a self-paced course you are licensed for.

Last updated August 25, 2026

On-demand courses are self-paced — start whenever you like and pick up where you left off. They live in the Learn menu under On-Demand Courses.

Before you start

You need a learner license for each course. Licenses are assigned by your organization’s admin. If a course shows Request Access instead of a start button, you don’t have a seat yet — the request goes to your admin.

Start a course

  1. Open Learn → On-Demand Courses in the left navigation.
  2. Find the course you want. Each card shows the course name and your current status.
  3. Select Start Course. The course player opens on the first lesson.

Once you’ve begun, the button changes to a continue action and the card shows your progress — see Track your progress and complete lessons.

Move through the course

Courses are organized into lessons, and each lesson contains sections — videos, quizzes, and reflections. Work through a lesson top to bottom, then use Next to advance. Some lessons are locked until you complete an earlier one, so the order matters.

You can leave at any time. The platform saves your place, and reopening the course from On-Demand Courses returns you to where you stopped.

If you can’t find a course

Retired courses

Organizations sometimes retire a course, usually when an updated version replaces it. A retired course stops appearing to anyone starting fresh, and you can’t begin one you never took.

If you already started a retired course, it stays in your list with your progress intact. Select it to reopen the course player and pick up where you left off, the same as any other course. This holds as long as you keep your license for that course and your organization’s plan still includes it.

When you finish

Completing all lessons marks the course complete. Many courses grant a certificate of completion you can download and share — see Earn and download certificates. If your course also has a live component, see Join a live workshop.