Manage your account settings

Everything about your account lives in Settings, at the bottom of the left navigation: your profile and photo, language, appearance, notification preferences, and a read-only record of your licenses, certifications, and purchases.

Profile and photo

1. Open Settings from the bottom of the left navigation.
2. Update your First Name, Last Name, or Email, and save.
3. To change your photo, select your profile picture and upload an image. A clear, square headshot works best.

Changing your email changes where invitations and notifications go — and the address you sign in with — so make sure it’s an inbox you check. If your organization manages accounts through single sign-on or a directory sync, some fields may be controlled by your company; ask your LeaderFactor admin to change them.

Language

The platform interface is available in 11 languages. Under Internationalization, open Preferred Language and pick one — the interface updates immediately. Your choice is personal: it changes what you see, not what anyone else sees.

Supported languages: English, Spanish (Español), Portuguese (Português), French (Français), Japanese (日本語), Russian (Русский), Chinese Traditional, Chinese Simplified, Thai (ไทย), Malay (Bahasa Melayu), and Kinyarwanda.

The interface and LeaderFactor course and survey content are localized; content your own organization writes (custom notes, attribute names) stays in the language it was written in. Survey participants can also pick a language when they open an invitation, independent of any account setting.

Appearance

Under Appearance, open Color Theme and choose one:

• System Default — follows your device’s light/dark setting.
• Light — always light.
• Dark — always dark.

The choice applies to your account on any device you sign in from.

Notifications

The platform emails you about things that need your attention — course and cohort updates, reminders, and feedback requests. In the Notifications section, turn off the types you don’t want and save.

Some emails aren’t optional because they carry access or money: sign-in links, survey and rater invitations sent to you by an admin, and billing receipts. If you’re getting survey reminders you don’t think you should, the survey admin controls those — ask them to remove you from the survey rather than filtering the email.

Licenses, certifications, and purchases

Settings also keeps a read-only record of what’s tied to your account:

• Your Licenses lists the license seats assigned to you — the courses and tools your account is entitled to use. Licenses are assigned by your organization’s admin; if something you need isn’t listed, ask them. Admins: see Manage license seats.
• Your Certifications lists certifications you’ve earned, such as facilitator certification for a LeaderFactor course — see Become a certified facilitator.
• Your Purchases shows your purchase history for anything you bought directly. Receipts and invoices also arrive by email at the time of payment.