Prepare and upload your participant CSV
Build a valid import file and upload participants to your PSindex survey.
The fastest way to add participants to a PSindex® survey is a CSV import. Build the file once, upload it, and fix any flagged rows before anything is saved.
Before you start
You need the admin role. Your survey needs at least 3 participants before it can be scheduled, and at least one attribute column is required — attributes are what let you segment the heatmap later.
Build the file
Start from the downloadable template on the import screen — it has the right headers. The columns are:
- First Name, Last Name, Email — required. Email is the identity key; use each person’s real work address.
- Language — optional. Sets the language of their invitation and survey.
- One column per attribute — for example Team Name or Manager Email. Include at least one. These become the demographics you filter and segment by; see Set up attributes and hierarchies.
Keep attribute values consistent. “Sales” and “sales ” read as two different teams.
Upload it
- From the survey’s Add Participants step, open the CSV importer.
- Download the template if you haven’t built your file yet.
- Upload your CSV and review the preview. The importer flags rows with problems — fix them in your file and re-upload, or correct them inline.
- Confirm the import.
Add or edit one person at a time
You don’t need a CSV for small changes. Add a single participant with their name, email, language, and attributes, or open an existing participant to edit their details. Each participant also has a personal Invitation Link you can copy and send directly — useful when email delivery is in doubt (see Platform emails aren’t arriving).
Next step
Once your roster looks right, move on to Schedule your survey and customize invitations.