How do I understand Team Survey results?

Resist the inclination to jump to solutions; spend time with your Team Survey data.

Understanding Results

Start from the top of your Team Survey report and take 35 -60 minutes to read through your results. We encourage you to be as objective as you can; let the data to speak. The following may help you in this process:

• Understand your percentiles.
• Use aggregate reporting.
• Overview the Heatmap.
• Export and analyze verbatim responses from your team.

After you've gone through your Team Survey results, consider the following questions:  

• What patterns do you see?
• What surprised you?
• What are your team's strongest areas and why?
• What are your team's weakest areas and why?

Remember the invitation to, "crack yourself open!" Take a moment to consider the following four questions from the introduction of The 4 Stages of Psychological Safety book. Record your thoughts: 

1. "First, do you truly believe that all humans are created equal, and do you accept others and welcome them into your society simply because they possess flesh and blood even if their values differ from your own?"
2. "Second, without bias or discrimination, do you encourage others to learn and grow, and do you support them in that process even when they lack confidence or make mistakes?"
3. "Third, do you grant others maximum autonomy to contribute in their own way as they demonstrate their ability to deliver results?"
4. "Fourth, do you consistently invite others to challenge the status quo in order to make things better, and are you personally prepared to be wrong based on the humility and learning mindset you have developed?"

We encourage you to schedule a time with your team to openly discuss your Team Survey results. Your team will be anxious and excited to see the results. Let the team explore and discuss the results as much as they want. Ensure that your discussion reflects high levels of psychological safety. Remember, psychological safety is a "culture of rewarded vulnerability." It's important that you communicate to your team your commitment to create high levels of psychological safety. 

Good luck!